2023 Trans/T-Case leak with <1000 miles
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Did they clean the underside before they returned the vehicle to you?
They did not clean the underside - which in and of itself is a shit service - but it’s actually visibly dripping and puddling in certain areas. I cleaned it up today morning and went for a day trip. Checked just now and it’s entirely soaked in oil again.
The messed up part is that the inlet/outlets were replaced simply and only because the technician didn’t have the wherewithal to properly diagnose.
Sorry man. I guess it's time to take it back and raise hell with service. Were going through the same exact thing. granted they claimed it was dry where they changed the fittings and lines on it's previous visit. So were monitoring it as they claim it's residual. I do agree 100% quality of repair/service is garbage now a days. Hang in there
It is nerve wracking to have a new car that is leaking right? Add in the fact that we cannot check the fluid level ourselves. Anyway, might be residual oil as well? The cooler fitting is quite a ways from the crossmember where it drips so hopefully it still is the case for you where fluid is still making its way down then add to the fact that the a/c condensate drain appears to be on top of the transmission. I'm actually curious if there is actually a crack on my transmission but it looks like it would only be validated once the entire assembly is removed. Below was what the tech sent to Jeep when I brought it back because it was still leaking. We will see once the transmission is delivered.
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It's funny, because our dealer claimed they put dye in the system to verify the repair needed was the fitting.
I went to pick up our jeep when the transmission replacment was done. I had them ceramic coat and detail it the following morning only to find a puddle of oil again under the transmission the afternoon I was about to pick it up. They raised it up and apparently the new transmission also cracked! I did see it with my own two eyes. It's like winning the bad lottery.
This is just the craziest part to me. The tech was dreading it. Why the f would he dread it? All he sees day in day out is failed batteries and oil filters. Finally some longterm “make you feel accomplishment” task and yet they don’t give a F.
I’m so upset with this stuff. A transmission shouldn’t frigging leak on a brand new vehicle. You are being paid by Stellantis the hours you put in. What is your problem? Jeep dealers, as many have said here and across the web, are absolute trash.
My day job is working for a metro rail system and our techs are paid straight time and overtime and we write the hours in our workorders that can be overidden for contingencies. Techs for cars from what I've been told are different, they are paid per job on the number of hours engineers determined for a procedure. My guess is they would rather do jobs they can do with their eyes closed and paid for hours it takes them half the time to do so they can take other jobs. A hybrid transmission a tech is not familiar with may take him twice as much hours compared to what is outlined in the procedure.
It is frustrating though why the crack wasn't seen before installing.
Ughh! Sorry to hear @DrEvo! How frustrating. Its a shame that it took until post install to find out its leaking through another crack on a new transmission. As bad as it sounds, do you think its because it's hard to see until the fluid is forced out when the system is circulating fluid?
I met with the advisor over its last visit (#3) they claimed that there isn't a crack and that their repair fixed the problem, but since the transmission drain plug sits over a hollow crossmember its impossible to get all that spilled into it all out. So we have to live with dripping. The advisor wasn't so friendly as I asked her how long should we expect the dripping before we need to decide there could be a problem. Of course not a concrete answer. I'm at the point to say ok.. we'll run it 'til it's dry and let it burn up. Maybe at that point they will acknowledge there is a problem.
I met with the advisor over its last visit (#3) they claimed that there isn't a crack and that their repair fixed the problem, but since the transmission drain plug sits over a hollow crossmember its impossible to get all that spilled into it all out. So we have to live with dripping. The advisor wasn't so friendly as I asked her how long should we expect the dripping before we need to decide there could be a problem. Of course not a concrete answer. I'm at the point to say ok.. we'll run it 'til it's dry and let it burn up. Maybe at that point they will acknowledge there is a problem.
Have an indie shop take a look?
Ok so the system incentivizes bad behavior essentially. Sounds kinda similar to the broken doctors billing-to-insurance system. Either way, my dealer told me the tech working on my car is a veteran Wrangler fanatic… with 25 yrs of service experience… soooo… I imagine he doesn’t necessarily falls into that bucket.
Either way, your story is disheartening and I hope your love for wranglers hasn’t been completely broken. Keep us posted - I’m going back to my dealer today (this is the first time I’m back since their first attempt to fix it and the subsequent ongoing leakage).
Brief update: After the transmission had still been leaking, I also got the dreaded red wrench and "service hybrid system" error. Had to tow it back to the dealer. They told me on Friday they opened a case with Jeep engineering and are waiting to hear back from them while they continue to try to fix (everything).
3 times in for trans leak --> No fix.
1 time in for hybrid system --> Case with Jeep open, no update
Total of 17 days in shop so far since new purchase, vehicle started having issues less than 200 miles on the odo
Latest issue started happening at 1700 miles on odo.
I live in Illinois. We are getting real close to the lemon law regulations here and real close to me getting into a new Wrangler. I sure as hell ain't getting another 4xe - happy for all of you out there who have problem free 4xe's - but seriously, what a sh**show this drivetrain is.
3 times in for trans leak --> No fix.
1 time in for hybrid system --> Case with Jeep open, no update
Total of 17 days in shop so far since new purchase, vehicle started having issues less than 200 miles on the odo
Latest issue started happening at 1700 miles on odo.
I live in Illinois. We are getting real close to the lemon law regulations here and real close to me getting into a new Wrangler. I sure as hell ain't getting another 4xe - happy for all of you out there who have problem free 4xe's - but seriously, what a sh**show this drivetrain is.
Yeah not so great experience for the both of us. As for mine, we were given a 5 year old rental. I didn't whine that the way it drove sucked because we only had to bear with for a couple of weeks but in hindsight my wife rear ended a car because she wasn't able to stop in time and found out that particular rental also sustained major front end damage and a 15k repair prior to us getting it. Huge financial loss for us even if insurance covered because we have 6 cars that would probably lose the good driver discount. Our second transmission arrived Friday and the tech started installing it. I'm hoping the tech will not botch this one again. Shop management is suspecting it was the tech's fault. Our jeep has been in the shop since December so jeep is offering to make our car payment. I told them since I put in 50% down that it does not paint the whole picture for my loss of use recovery. However they said they have to go by the contracted monthly due. At least it's probably better than nothing. I have not thought of doing the buy back (lemon law) route yet but we already qualify for it but I want to give it one last chance.
Third transmission is in and we finally picked ours up yesterday. Drove for 120 miles home. So far I could not see any leaks. Ours was in for 55 days and 2 new transmissions total. We still love the Jeep! Hang in there and hopefully they will resolve yours soon. Hoping it will be smooth sailing moving forward.
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