These charging fault errors commonly point to a EV harness issue. Either a short, or bad connection somewhere in that EV harness.
I am sorry this happened to you, and I hope you get this resolved soon, or your money back on the Jeep.
The pandemic has caused supply chain shortages worldwide, and that is part of everyones frustrations. People waiting for their new 4xe’s, and people waiting for parts to fix the first year assembly problems of those 4xe Jeep’s.
I think Jeep needs to unfortunately slow down, and maybe cancel some 2021 production, to utilize parts that were supposed to go to those Jeep’s to fix problems immediately, with the already sold Jeep’s. I understand on one hand, the company needs to prioritize profits by producing more Jeeps, and keep people employed on those assembly lines, but there must be a way to also prioritize parts for those Jeep’s that have been sold, but have been assembled wrongly. These Hybrids entered another area of the consumers vehicle use spectrum, when they went Hybrid, and instead of being someone’s “fun” car they have been purchased to get people to work as commuter cars. There is now a different consumer that Jeep needs to work with, that places a lot of their purchasing dollars on prioritizing reliability and safety with a Hybrid.
Jeep can make massive in-roads with those consumers, by determining and fixing the problems quickly, or really risk losing a lot of sales on future 4xe sales across all models with that key group.