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Discussion Starter · #1 ·
Ok so pretty major issue popped up with the 4XE this afternoon.
Driving on 95N in esave when the engine just cut out and RPM went down to zero. Display had the red electric charge symbol with a message "Service charge system now" and "Place car in park" with the Drive showing a flashing D. We coasted the JL over to the shoulder. Place the JL car in park and then it went back to the standard "push start and press the brake". Thank heavens JL started back up. Interestingly the "Service charge system" is for when you car is in park and is actively charging with the recommendation to unplug and plug back in your Echarger. Guess it's a trip to the dealership Monday. Jeep was picked up from the dealership on April 17th. Will update once we hear from Wrangler, but have a sinking feeling it won't be a fast turn around :(
 

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Ours has been in the shop everyday since we purchased it. FCA is working with us.
Ours is now 7 days in the shop with a similar situation, except it would not fire back up in any mode and I had it towed to a local dealership.

I was contacted by a gentleman in Detroit, who may have quit at this point because I have left two messages for him and calls not been returned, who represented the 4xe group and said he's working with the shop.

This feels Ford Fiesta like... and at this point I'm thinking 30 days and Lemon Law, honestly. I hear they're looking at swapping my whole hybrid battery out, but my local service advisor hasn't contacted me in a couple of days either.

Yo, if bot Darlene chimes in and asks me for my VIN, etc... via private message I'm going to lose my S on this site.

My trust in this vehicle has eroded at an exponential rate to being near zero. I don't want a disassembled vehicle returned to me; I have fears it will begin to sound like a TJ very shortly afterward as things are not torqued correctly or reassembled. Or it doesn't even fix the problem and I get a Microsoft Windows solution. "Well, turn it off and turn it back on and see if that clears the error." - Thanks IT.
 

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Update from the dealership...
Needs new wiring harness. It’s been in the shop for 8 days, eta for new harness is May 22nd
 

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in esave when the engine just cut out and RPM went down to zero. Display had the red electric charge symbol with a message "Service charge system now"
Ours has been in the shop everyday since we purchased it.
Ours is now 7 days in the shop with a similar situation, except it would not fire back up in any mode and I had it towed to a local dealership.
Needs new wiring harness. It’s been in the shop for 8 days,
Sorry to hear about this....and I thought a $14 Crankshaft Position Sensor in my $15k '87 XJ was a hassle. See ya in Moab?
 

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Discussion Starter · #9 ·
4XE is now at the service department as of yesterday (took this long just to get it in). They called today to ask about the phone charge, so we went thru the whole scenario again. So that was a major confidence booster. Keep us updated on how things go, total BS, car spends more time at the dealership than with its owner.
 

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Discussion Starter · #10 ·
Update from the service department, no issue found it was probably due to not having enough of a battery charge, I actually had to LOL, seriously dude I was in esave mode when the engine cut out at 70mph, mechanics response ummmm here is Chryslers phone # we are not sure what else to do. Guess I will be calling Chrysler tomorrow.
 
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