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Discussion Starter · #1 ·
Ok - so picked up a 4xe last Wed and drove it 289 miles. The check engine light came on which prompted a trip to service. After they had it for the day I was told that the pump that cools the batteries (that are under the seat my kids sit on) was broke. Even worse... estimate on the news part arrival is the end of next month. The dealership is going above and beyond but is this platform really ready for public consumption? Is it safe? I have 286 miles worth of experience - all very fun, but concerned about my purchase. Happen to anyone else?
 

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2021 Rubicon 4xe
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Just so everyone doesn’t freak out. This happens all over the country every day with every car manufacturer and every model of car/truck/ suv/hybrid/electric vehicle. Does it suck? Hell yes! Do I want it to happen to me? Hell no! Seriously though…let’s not overreact. We all know there will be problems. The more technology, the more chance for problems.
Sincerely hope you get this problem fixed ASAP!
 

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Discussion Starter · #3 ·
Sincerely disagree with you about over reacting. We are talking about a major component fail of the battery system within a day of it being taken off the lot. And... btw... they don’t make the part yet so your “hell no not you” comment leaves me to say - DONT BUY ONE! My other ask is that the regulators look into this so nobody gets hurt - As in HELL NO - NOT MY KIDS sitting the back seat of a Jeep that didn’t do enough QA testing... maybe they need another 1m miles to make sure they can rep and warrant these properly! So happens every day??? No - it doesn’t. They are called unfortunate mishaps by the manufacturer until they recall the part or program.
 

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Ok - so picked up a 4xe last Wed and drove it 289 miles. The check engine light came on which prompted a trip to service. After they had it for the day I was told that the pump that cools the batteries (that are under the seat my kids sit on) was broke. Even worse... estimate on the news part arrival is the end of next month. The dealership is going above and beyond but is this platform really ready for public consumption? Is it safe? I have 286 miles worth of experience - all very fun, but concerned about my purchase. Happen to anyone else?
So is the Jeep still driveable in gas mode only? Do you have it now or are you leaving it with the dealer for the whole month?
 

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Discussion Starter · #6 ·
Apparently not safe to drive - sitting at the dealership. Not about nice or mean. A company developed this - there was R&D done. I took a financial and safety risk based on what they marketed (btw changing if you are keeping up). Since i am the “hell no it’s me guy” I want to know what’s what - and deserve that because I bought something that was represented a certain way. Again - we are talking about something that didn’t make past 300 miles and cost a lot of $$.
 

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Discussion Starter · #7 ·
Btw... dealership has been good about it. Not complaining about any service or people here... just want to know what I am in for and whether or not to jump off this ship.
 

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Btw... dealership has been good about it. Not complaining about any service or people here... just want to know what I am in for and whether or not to jump off this ship.
I would still give it a chance. I've owned many vehicles before and Jeep was never on my radar until I bought my 2019 JLU Sahara. Within a couple of weeks of ownership, the aux. battery took a dump on me and left me stranded for 6 hours in a parking lot because Jeep roadside assistance kept sending the wrong tow truck. I finally had to just call my own tow truck and get FCA to reimburse me for it.

I was so angry and instantly regretted buying a Jeep. Having said that, the dealership did take care of it under warranty and I had 2 years of trouble free ownership before trading it in for the 4xe.
 

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Ok - so picked up a 4xe last Wed and drove it 289 miles. The check engine light came on which prompted a trip to service. After they had it for the day I was told that the pump that cools the batteries (that are under the seat my kids sit on) was broke. Even worse... estimate on the news part arrival is the end of next month. The dealership is going above and beyond but is this platform really ready for public consumption? Is it safe? I have 286 miles worth of experience - all very fun, but concerned about my purchase. Happen to anyone else?
My first truck when I was 16 was a Dodge (keeping it in the family) 1500 with a 360. It was around 1998. That engine had been around for quite awhile at that point b/c my uncle had basically the same truck but 2-3 years older. It didn't even have 289 miles on it when I started it up after school and a good portion of the engine oil came out the exhaust in a big white cloud. Turned out to be an issue with the intake gasket. I wasn't happy. My dad had bought one that was the same model, engine,trans etc... So I talked him into swapping with me. Within a year the trans went out twice. I ended up trading it in on a powerstroke later on but it was always something. My dad drove "my truck" to over 250K without another problem. You never know what your getting in anything. Point is I should have kept the truck that I thought was a lemon because I ended up trading it for a lemon. Sucks either way but I wouldn't give up on it.
 

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Not sure if Jeep is listening, I have the check engine light for the battery coolant pump. Had it reaet once came back.

What I am seeing is the pump starts up when the coolant is above 165F. And if it does not reaxh 145 within a minute or so it throws a MIL. The problem is when the jeep heat soaks the coolant gets pretty hot and that is normal. They need a debounce after key on and steady state operation. Those without errors are probably letting the jeep cool down before charge or new key on event with engine running. Please Jeep just update the software. I will do it for you.
 

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Not sure if Jeep is listening, I have the check engine light for the battery coolant pump. Had it reaet once came back.

What I am seeing is the pump starts up when the coolant is above 165F. And if it does not reaxh 145 within a minute or so it throws a MIL. The problem is when the jeep heat soaks the coolant gets pretty hot and that is normal. They need a debounce after key on and steady state operation. Those without errors are probably letting the jeep cool down before charge or new key on event with engine running. Please Jeep just update the software. I will do it for you.
What type of coolant are they using? Hoat is better as it does not conduct as much electricity tripping up the computer. Could run better with a different type of coolant.
 
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