Hey, DoctorKBG. I found some information in the Owner's Manual that may be helpful regarding your concerns. On page 26:
"KEYLESS ENTER ‘N GO™ — PASSIVE ENTRY (IF EQUIPPED) The Passive Entry system is a feature that allows you to lock and unlock the vehicle’s door(s) and swing gate without having to push the key fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off within the Uconnect Settings page 220.
The key fob may not be detected by the vehicle Passive Entry system if it is located next to a mobile phone, laptop, or other electronic device; these devices may interfere with the key fob’s wireless signal and prevent the Passive Entry system from locking/unlocking the vehicle.
Passive Entry Unlock initiates illuminated approach (low beams, license plate lamp, position lamps) for whichever time duration is set between 0, 30, 60 or 90 seconds. Passive Entry Unlock also initiates two flashes of the turn signals.
If wearing gloves, or if it has been raining/ snowing on the Passive Entry door handle, the unlock sensitivity can be affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry and no door is opened within 60 seconds, the vehicle will re-lock and if equipped will arm the Vehicle Security system"
Please ensure these conditions are met or changed and if you are still experiencing concerns, send us a private message.
Kate
Jeep Cares