Everyone else please post your experience on here.
We’ve had case #79957044 since July 12th after sending our 4XE in to the dealership for warranty repairs (hybrid power train failures).
Every time we’ve called Jeep care our case has been elevated to a new specialist who happens to be out of the office for the day. The individual on the phone has no new relevant information on our case. Some have been nice and others have been passive aggressive. The specialist have had a poor track record of emailing or calling with updates. Generally they do not contact me when they say they will.
We’ve had case #79957044 since July 12th after sending our 4XE in to the dealership for warranty repairs (hybrid power train failures).
Every time we’ve called Jeep care our case has been elevated to a new specialist who happens to be out of the office for the day. The individual on the phone has no new relevant information on our case. Some have been nice and others have been passive aggressive. The specialist have had a poor track record of emailing or calling with updates. Generally they do not contact me when they say they will.