My husband bought our 4XE in June. We started having problems almost immediately with "Service Charging System" and "Check Plug Status Unplug Vehicle Before Driving" messages. We had travelled from MI, where the vehicle was purchased, to NY, where we planned to use it over the summer and possibly leave it for relatives to use this fall. As soon as we arrived in NY, my husband took it into the Southampton dealership (early July). They said they didn't see the messages and had us pick it up. The next day, we saw the messages again. My husband took it in another once or twice and for some reason or other, the dealership couldn't service it, coming up with various excuses. I then took it in at the end of August and was told a charging module would be ordered. Great news, finally! Well, then we were notified over a week later that there was a recall and a part would be ordered for that first, as that might remediate the problem. That was odd, as the charging module should have already been ordered. Anyway, we kept hope alive. Soon after, nope, that recall didn't fix the issue so the module would have to be ordered afterall. What???!!! So now we're into mid-Sept. and we had to leave the car there and return to MI. Now the dealer says they want a form completed to order the module... WHAT???!!! This is pure craziness and exhausting! I just tried calling them and was on hold for 30 min. before I was disconnected. Help!