I had my 95B service dine 12/18 and it passed???? Yesterday on Jan 1, I got stranded on a ferry in Port Aransas, Texas. $400 towing bill later the Wrangler made it to my driveway. Dealer now diagnosed HV battery as bad. Last one they did took a month.
I had a dash indicator light I cannot find anywhere in Jeep Lit or on line. See the Jeep with the red lines on it?
Been on hold with Jeep Cust Service for almost an hour now to check on towing reimbursement and a loaner. Any Comments or advice?
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Has anyone actually received spendable gas cards? I received emails in November and December that such cards were approved but no follow up emails how to claim the cards. I wonder if people who took the rental offer actually received reimbursement - Stellantis seems to promise payments but not actually make them.
How many miles did your Jeep 4xe fail at?
My HV Battery failed at ~16K miles. Was replaced with same HV battery (by part number) in May 2024.
From what I’ve gathered this may or may not be a battery that contains improved separators (Samsung switched suppliers for the cell separators sometime in late 2023?)
Sadly I’ve lost so much value in this vehicle while it was down for repairs… private party value at $35K I owe so much more than this I can’t bring myself to tell you.
I’ve investigated cash compensation offers with FCA Stellantis both with and without an attorney. I have one on standby if things go south. Was offered $9.5K cash compensation for 9 months cumulative time in shop and failure within first year of ownership. Offer with attorney was $13K, bit after attorneys fees coming out of that both were about the same. The offer with attorney was via pre-litigation.
Jeep has made this process extremely difficult and stressful and outright refused any compensation until we showed them we were willing to sue and that we documented everything. Stellantis FCA Jeep is not a good company to rely on or do business with.