Back story; I have a 2022 GC 4xe, bought new, it has just under 7,000 miles on it.
Two weeks ago I had it at the dealership due to repeatedly getting the message "Performance limited, service fuel system" followed by a significant loss of power until I turned the jeep off and back on. They reflashed the ECU from what I understand and I went problem-free for almost 2 weeks.
Last Wednesday the problem returned albeit now with a violent jerking motion and a CEL with the same substantial power loss. I scheduled to have it brought in the following morning, so my GC has been sitting at the dealership since Thursday morning. I haven't received any updates and called afternoon today and they're telling me they haven't even looked at it, after 3 days.....
I've been without a car and the dealership is declining any loaner vehicle until they diagnose the vehicle, so at this point I don't know how much longer I'll be without it. I've never had a dealership decline me a loaner when they've had a vehicle more than 3 days. I get it, they can get busy but I also have to be able to commute work.
Am I really just SOL on this? Anyone know if Jeep does rental reimbursement if I went out and got something, I can't sit around and wait on the dealership.
Not a great start to a new GC.
Two weeks ago I had it at the dealership due to repeatedly getting the message "Performance limited, service fuel system" followed by a significant loss of power until I turned the jeep off and back on. They reflashed the ECU from what I understand and I went problem-free for almost 2 weeks.
Last Wednesday the problem returned albeit now with a violent jerking motion and a CEL with the same substantial power loss. I scheduled to have it brought in the following morning, so my GC has been sitting at the dealership since Thursday morning. I haven't received any updates and called afternoon today and they're telling me they haven't even looked at it, after 3 days.....
I've been without a car and the dealership is declining any loaner vehicle until they diagnose the vehicle, so at this point I don't know how much longer I'll be without it. I've never had a dealership decline me a loaner when they've had a vehicle more than 3 days. I get it, they can get busy but I also have to be able to commute work.
Am I really just SOL on this? Anyone know if Jeep does rental reimbursement if I went out and got something, I can't sit around and wait on the dealership.
Not a great start to a new GC.
