How long was the unit on the lot before you bought it? Wouldn't be surprised at all if this was a dying 12v.

Always worth checking all the fuses are fully seats as a step 1.

 

How long was the unit on the lot before you bought it? Wouldn't be surprised at all if this was a dying 12v. Always worth checking all the fuses are fully seats as a step 1.

In the main panel under the hood?

 

Power cycled. Nothing. Put a jumper box on the 12v. Nothing

 

Make sure your doors are closed.

 

They are

 

Maybe put a charger on the battery? It could have been sitting for a while.

 

Finally got someone at roadside to help me and get it back to the selling dealer. Fortunately I am friends with the management team there and they already said if it it is a major issue they will unwind the deal

 

I'm due to get a 2024 in the next few weeks, but have watched so many videos my family think I've gone Jeep crazy. From what I've been seeing, I'll bet it is the 12v battery. Anyway, please post what happens, thanks. and good luck.

 

I am getting 14.2v on a meter tho

 

Yah, it's not uncommon for the batteries to test find without load when just hooked up go a voltmeter, but fail once there is some load on it.

 

So the dealer ended up taking the Jeep back. The hybrid battery pack shorted out, the high voltage wiring from for the pack somehow got pinched and shorted it, in addition, the charge module and charge plug shorted and something killed the ECM on the gas engine. Was told 6-8 weeks or longer to get it fixed. Opted to go with a different model as there was another at the dealer with the exact same issue with less than 3k miles on it.

 

Wow, that is crazy. I know that these are isolated events considering how many there are on the road. But it's the leaving you stranded thing that bothers me. I'm thankful for lemon laws. So, does "a different model" mean ICE?

 

I just got my 23 Rubicon 4xE. 160 miles, same....exact....thing. its at the dealership now, they are trying to figure it out.

 

Great! Please keep us posted as to what they find. If it's a pinched wire harness can you find out where so we can look at ours to see if we have the same thing going on. Could short out and cause a fire.

 

Same just happened to me. 23' Jeep GC Overland 4xe. 1690 miles. Drove it home parked it in garage, plugged it into 110v normal standard garage outlet. Next day wouldn't start. Same troubleshooting tried. You can jump the 12v battery enough to get the dashboard to light up, but you can't get the engine to roll over or go to gas mode. Dashboard flickers between screens complaining about not being able to charge with the hood open.... yes I know, I have a jump pack powering you. The tow driver and I even hooked up a small jump pack and hid it next to the battery so we could close the hood. Still same thing, you can't start the car or even put it in neutral with the shift dial. Ended up popping the lower panel cover off the drivers side and doing the manual orange plug neutral pull. Had to be towed to dealership. Dealership wont even be able to look at it until Feb 5th. I'm paying for a brick in a service lot and I have no friends at the dealership to make this better. Nothing offered to me while my brick waits for repair.

 

Sounds like you need a new 12v battery

 

Dealership has had the GC for 10 days now. They opened a STAR. So far “No issues”. We shall see.

 

Hello, Please allow us to assist you further with your concerns. Send us a private message with your VIN and current mileage, we shall take a closer look. Sylvia Jeep Cares

 

I have a 2024 Jeep Grand Cherokee 4XE, with 750 Miles on it. Car keeps going dead, died on me 5 times. Brought to the dealer 3 times ! 1st time they said the battery so they swapped it, 2nd time they said BCM and it was with them for 6 days, got it back had it for 2 days, and it didn’t start again. This is insane, no loaner offered, and I have to continue to make payments. Dealer doesn’t know what’s wrong with it.

 

Sounds like what has happened to mine. I just got mine back to after it being with the dealership for 13 days. All test passed. “Vehicle is operating properly at this time.” …. Here in VA, 3 time to the dealer for the same issue or off the road for 30 days you can open up at Lemon law complaint. Best believe I’ll be doing this if it happens again.

 

Hi Kevin. I just got a brand new 2024 Jeep Wrangler Sport S 4EX. I brought the car home on Monday night and haven’t driven it since. When I tried to drive to an appointment today I had the exact same problem you had. It was completely dead. I called my dealer who suggested roadside assistance but the car is BRAND new so it shouldn’t be having these issues. I want them to take the car back but they’re unwilling to even talk to me about that. My salesman hasn’t even returned my call after all the blabbering during the sale about how he’d be my point of contact for anything related to the Jeep going forward. I’m so angry I spent all that money on a new car that won’t even start! How did you get your dealer to agree to terminate your contract?

 

Had the same issue dealer let me trade in for another 4xe same deal. Couldn’t maintain deal for non 4xe at same value because of the tax credit. Hopefully won’t have issues with this one. If I do imma raise hell.

 

Hello everyone. I am experiencing same thing myself. Leased a Jeep Grand cherokee 2024 anniversary edition 4xe 2 weeks ago. Car went completely dead and had to get it towed. Roadside assistance sucked and was trying to charge me $337. Thankfully the dealership sent a towing company to me. After numerous calls to speak with manager, I addressed my concerns and asked to be put in a loaner. Loaner was given to me a few days later. According to manager, he stated they believe it’s an issue with the UCONNECT system. Now it’s a waiting game - I’m not sure what’s going to happen. This sucks!

 

Add me to the list. I bought my 2024 Jeep Wrangler 4xe exactly 1 week ago and yesterday it was dead in my garage. I called my sales person and he has mysteriously been moved to Leith Kia! He was able to get me a link to a tow service that was very timely and professional. They jumped the battery in my garage and followed me to the dealership but the service department was closed. This is my 1st time buying an American made car…possibly my last time too! Unacceptable!

 

Hello, We would like to offer assistance to anyone experiencing battery concerns. Please send us a private message with your VIN and mileage, we shall guide you further. We apologize for the inconvenience. Sylvia Jeep Cares

 

I messaged you.

 

Quick update! The service dept told me this is happening to lot's of Jeeps thru the UCONNECT satellite. The easy fix for the time being is to disconnect the UCONNECT system. The satellite is constantly communicating with the vehicle, draining the battery. Since making this adjustment my jeep is performing fine! Just without satellite radio and GPS. I can use CarPlay for my GPS, but I'm losing my free subscription time while they work out the permanent fix. Honestly, I'm just happy to know my Jeep isn't a lemon/piece of crap! I love my car!

 

But why is there a problem with the UConnect system?? Why?? I was stranded today for 20 mins in rush hour traffic after a train stop before I could start up the Jeep again. Mines. 22 rubicon 4xe. I’m BEYOND livid I’ve been to the dealership 3 times and they’re useless. Oh we don’t do courtesy cars and we can’t get you in until 26th. ITS FEB 9TH! What happens if I get stranded again?? 🤷🏻I LOVE THIS JEEP but holy crap I came from Acura and this has been a shit show.

 

"But why is there a problem with the UConnect system?? Why?? I was stranded today for 20 mins in rush hour traffic after a train stop before I could start up the Jeep again. Mines. 22 rubicon 4xe. I’m BEYOND livid I’ve been to the dealership 3 times and they’re useless. Oh we don’t do courtesy cars and we can’t get you in until 26th. ITS FEB 9TH! What happens if I get stranded again?? 🤷🏻I LOVE THIS JEEP but holy crap I came from Acura and this has been a shit show."

I essentially asked Jeep Cares the same question, they have yet to respond.

 

Bought Jeep 1 week ago and having the same issue at 300 miles. Waiting on roadside assistance now to tow Jeep back to the dealer!

 

I guess Jeep considers this type of publicity more valuable than replacing the batteries like the owners are doing, not with another Mopar one. Whatever.

 

Yup, guess I’m joining the club too! My 2024 Wrangler 4xe Sport S with 855 miles stalled out in the middle of the southbound feeder on a Saturday night. I used the Jeep Wave service to order my tow truck and it took so long that the local police department showed up! I had mentioned I was not in a safe spot and said exactly where I was located when requesting the service. The cop was so nice he offered to wait till my tow truck arrived to keep traffic moving and protect my new vehicle. As a result, someone rear ended him! At that point three other cops were called to the scene as well as a state trooper and after the cops called Range 3 Towing and Recovery to let them know my order needed to be expedited, they still did nothing. So the cops required me to use the county tow truck company to make the roads safe again. And now I have to pay out of pocket for Jeep’s mistake? Really not happy.
What an absolute mess. How there isn’t a recall identified at this point (these issues have been reported since NOVEMBER and it’s now MARCH) is beyond my understanding. I love my Jeep but this is just silly and frankly, DANGEROUS.

 

Add me to the list. My 2023 Jeep Grand Cherokee Summit Reserve 4XE is totally dead. It died while I was driving and had to be towed to my house. I was hoping it would charge but I've had it plugged in overnight and the blue charging lights won't even blink. I plan to have it towed to the dealer tomorrow. Any ideas why it has gone completely dead on me??

 

That all sounds like a totally dead 12v battery. Might be worth checking your 12v battery connections to see if the connectors came loose.